Privacy Policy

This Privacy Policy ("Policy") is issued by titi4d ("the Platform", "we", "us", "our") and applies to all personal data collected from users ("Player", "you", "your") who access or use the titi4d website at https://titi4d.click and any associated services, features, or communications.

titi4d recognises that the privacy of our players is important. We are committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection standards. This Policy sets out the categories of personal data we process, the purposes for which it is used, the grounds on which we rely for such processing, and the rights you are entitled to exercise.

By registering an account, making a deposit, or otherwise using any part of the titi4d platform, you acknowledge that you have read and understood this Privacy Policy. Where we rely on your consent as the legal basis for processing, you provide that consent by continuing to use the Platform after this Policy has been made available to you.

The following terms have the meanings assigned below throughout this Policy:

titi4d collects personal data in the categories described below. We collect only what is necessary for the purposes set out in this Policy.

titi4d collects personal data through the following methods:

• a
  Direct Submission: Information you provide when creating an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• b
  Automated Collection: Technical and usage data collected automatically when you visit the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• c
  Third Parties: Identity and fraud verification data received from licensed KYC providers; payment transaction data from our payment processing partners (including Malaysian payment rails such as DuitNow, FPX, and e-wallet platforms); analytics data from approved service providers.

titi4d processes your personal data for the following purposes:

• 1
  Account Management: To register, maintain, and administer your titi4d account, including authentication, account recovery, and the enforcement of our Terms and Conditions.
• 2
  Payment Processing: To process MYR deposits and withdrawals via your selected payment method, reconcile transactions, and maintain accurate financial records.
• 3
  Identity Verification (KYC): To verify your identity and age (21+) as required by anti-money-laundering and responsible gambling obligations, and to confirm that you are legally eligible to use the Platform.
• 4
  Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms and Conditions.
• 5
  Responsible Gambling: To monitor gameplay patterns in support of our responsible gambling programme, including the application of self-imposed deposit limits, session reminders, and self-exclusion requests.
• 6
  Customer Support: To respond to your enquiries, resolve account issues, and maintain records of support interactions for quality assurance purposes.
• 7
  Legal Compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and maintain records required by applicable law.
• 8
  Platform Improvement: To analyse usage data in aggregate form and improve the functionality, content, and user experience of the titi4d platform.
• 9
  Marketing Communications: To send you promotional offers, bonus notifications, and platform updates via email or in-platform messaging, where you have provided consent to receive such communications. You may opt out at any time.

titi4d processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to enter into or perform our agreement with you — including account registration, payment processing, and identity verification.
• Legal Obligation: Processing required to comply with applicable law — including anti-money-laundering obligations, age verification requirements, and responses to lawful regulatory requests.
• Legitimate Interests: Processing necessary for the pursuit of titi4d's legitimate interests — including fraud prevention, security monitoring, and platform analytics — provided that such interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent — primarily for marketing communications and the placement of non-essential cookies. Consent may be withdrawn at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

titi4d does not sell or rent your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• a
  Payment Service Providers: Licensed payment processors facilitating MYR transactions via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and participating Malaysian banks (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank). These providers receive only the transaction data necessary to complete your payment.
• b
  KYC & Identity Verification Providers: Licensed third-party providers engaged to verify your identity and age as part of our compliance obligations. Such providers are bound by confidentiality agreements and may not use your data for their own purposes.
• c
  Fraud Prevention & Security Services: Third-party providers assisting titi4d in detecting and preventing fraudulent activity, money laundering, and multi-accounting.
• d
  Technology Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers engaged by titi4d to operate the Platform's technical systems. These providers act solely as data processors under our instructions.
• e
  Legal & Regulatory Authorities: Where required by law, court order, or lawful regulatory direction — including disclosure to Malaysian law enforcement authorities or financial regulators.

titi4d uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are as follows:

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use core Platform features, including deposits, withdrawals, and gameplay. Note that disabling strictly necessary cookies may impair login functionality.

titi4d retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention principles are as follows:

• Active Account Data: Retained for the duration of your account's active status plus a minimum post-closure retention period, as required by anti-money-laundering regulations.
• Transaction Records: Financial transaction records are retained for a minimum of 5 years from the date of the transaction in accordance with standard financial record-keeping requirements.
• KYC Documents: Identity and address verification documents are retained for the period required by applicable regulations, typically 5 years following account closure.
• Marketing Data: Contact details held for marketing purposes are deleted or anonymised promptly upon receipt of an opt-out or deletion request.
• Support Communications: Live chat and email records are retained for a maximum of 2 years, unless the subject matter requires a longer retention period for legal or compliance reasons.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

titi4d implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:

• Encryption in Transit: All data transmitted between your browser and the titi4d Platform is encrypted using 256-bit SSL/TLS protocols. The presence of HTTPS in the address bar confirms that your connection is secured.
• Encryption at Rest: Sensitive personal data stored on titi4d servers is encrypted at rest using industry-standard encryption standards.
• Access Controls: Access to personal data is restricted to authorised personnel who require it to perform their job functions, subject to role-based access policies and audit logging.
• Security Monitoring: Our systems are monitored continuously for intrusion attempts, anomalous activity, and data access irregularities. Suspected breaches are investigated and escalated in accordance with our incident response procedure.

While titi4d takes reasonable and appropriate steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorised account access.

As a user of titi4d, you hold the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team via live chat or email:

titi4d's services are strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If titi4d becomes aware that personal data has been submitted by a person under this age threshold, we will immediately delete the relevant account and all associated data, and may report the matter to the appropriate authorities.

Parents and guardians are encouraged to utilise parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has accessed or registered an account on titi4d, please contact our support team immediately via live chat so that we can investigate and take appropriate action.

In the course of operating the titi4d Platform, your personal data may be transferred to, stored, or processed in jurisdictions outside Malaysia — for example, in connection with cloud infrastructure or third-party technology providers whose servers are located in other countries.

Where such transfers occur, titi4d ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that provided under applicable data protection law. Such safeguards may include contractual data processing agreements, adherence to internationally recognised security standards, or transfers to jurisdictions that provide an adequate level of data protection.

The titi4d Platform does not contain links to third-party websites. To the extent that any third-party services are accessible in connection with payment processing or identity verification, such services operate under their own privacy policies and titi4d accepts no responsibility for the data practices of those third parties.

If you access any third-party platform in connection with a payment method (such as the Touch 'n Go eWallet app, Boost, or GrabPay), please review the relevant platform's privacy policy for information on how your data is handled by that service provider.

titi4d reserves the right to update or amend this Privacy Policy at any time. Material changes — such as changes to the categories of data collected, the purposes for which data is used, or the rights available to you — will be notified to registered players via in-platform messaging or email prior to taking effect.

The effective date at the top of this page will be updated each time the Policy is revised. We encourage you to review this Policy periodically to remain informed about how titi4d protects your personal data. Continued use of the Platform following any amendment constitutes acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by titi4d, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week on the titi4d Platform. This is the fastest route to our support team for any privacy-related matter requiring immediate attention.
• Email: [email protected] — for formal written correspondence, data rights requests, or any matter requiring documented communication. We aim to respond to all written enquiries within 5 business days.

Our support team serves players across Malaysia, including those based in Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, and Johor Bahru, and is equipped to handle privacy-related queries in a timely and confidential manner.